This design document lays out a training program for ElderKind designed to help boost volunteer retention and engagement. It features strategies for effective communication, giving constructive feedback, and offering compassionate support.  

The program also incorporates relevant job aids, which provide practical tools and step-by-step guidance to reinforce the training concepts and support volunteers in applying these strategies in real-world interactions. 

This design document lays out the Paws & Play intake interview course, designed to guide participants in building rapport, asking effective questions, and making objective observations when evaluating potential dogs for daycare. It features a clear course structure and key objectives to ensure a consistent, engaging learning experience. 

This design document lays out the updated The Confident Candidate course, focused on resumes, networking, and interviews. It equips learners with practical skills to market themselves effectively, helping them stand out and pursue employment opportunities.

Building on years of running summer workshops, the course has been reimagined as a self-paced, interactive e-learning program that complements live instruction.